Terms of Service

We design, build, and host custom websites for small businesses on one of three plans (Starter, Growth, Premium). The specific scope for your project — number of pages, features, and timeline — is confirmed by email before we start building. Anything outside that agreed scope is a separate quoted item.

• One-time build fee. Standalone payment for designing and launching your site. Starter is $50 (2-page site), Growth is $150, and Premium starts at $200 and scales with scope. Your free-for-life domain, hosting, and SSL are included in this fee.
• Optional monthly care plan. A separate Stripe subscription that covers ongoing edits, monitoring, and priority support — $25/mo on Starter, $15/mo on Growth, and $10/mo on Premium. Hosting, domain, and SSL remain included with your build — cancelling the care plan does not take your site offline. The plan is entirely optional, is billed independently from the build fee, and can be cancelled any time.
• Cancelling or lapsing the monthly plan does not affect your ownership of the delivered site (see Section VII).

• You pay after launch. Once your site is live and you're happy with it, we send a secure Stripe invoice by email.
• How to pay: credit/debit card or bank transfer through the Stripe invoice link.
• Due on receipt. Invoices are payable within 7 days unless we agree otherwise in writing.
• Monthly plan billing is handled by Stripe on a recurring monthly basis until you cancel.

• 7-day revision window (starts at first draft). The window begins the moment we deliver your first complete draft — not at kickoff, not at inquiry. From that moment you have 7 calendar days of unlimited revisions at no extra cost: copy, images, colors, layout, fonts, section reorders, and mobile polish.
• Early approval accelerates launch. If you're happy with the draft before day 7 (say, on day 2), your written approval by email ends the revision window early, we launch the site, and it's considered final. You are not required to wait out the remaining days.
• After the window closes (or after early approval), edits are handled as small paid updates:$2.99 for small tweaks (text changes, swapping an image, small layout adjustments) and $29.99 for a new page or full section redesign.
• Structural changes to scope (extra pages, new integrations, entirely new sections) are quoted separately before we start.

Launch requires written approval by email from the client. Approval can happen at any point during the 7-day revision window — including day 1 — and confirms the site is accepted as delivered. Once you approve, the site is considered final and any further edits are billed as one-off updates or covered by the optional monthly care plan. If you do not raise revision requests within the 7 days and do not respond, the site is also treated as final on the eighth day.

Because you do not pay until after launch, there is nothing to refund pre-launch — if you cancel before we go live, you only owe for work already delivered. One-time build fees are non-refundable once the site is live and approved. The optional monthly care plan can be cancelled at any time and will not renew for the following month, but fees already paid for the current month are not refunded.

• Every plan includes a domain and hosting on our infrastructure — you never pay a renewal fee on top for as long as we host the site.
• Domains are subject to availability. If the exact domain you want is already registered by someone else, we'll help you pick a strong alternative.
• Cancelling the optional care plan does not take your site offline. Hosting and the included domain continue exactly as before; you simply stop the ongoing care/edits subscription. If you later choose to move off our hosting entirely, we'll coordinate transferring the domain to a registrar you control (or releasing it) so nothing happens to your site without your say-so.
• Domains we hold on your behalf. Where a domain is included with your plan, we register and maintain it so renewals, SSL, and DNS stay in one place. The domain is held for your benefit, and we will transfer it into a registrar account you control on written request, at no charge, at any time.
• Temporary registrar access (domains you already own). If you ask us to configure a domain you already own, you may grant us temporary access to your registrar or DNS provider. That access is used solely to create or update DNS records needed to publish your site — never to transfer, sell, renew, or change ownership of the domain. You may revoke it at any time, and we ask that you revoke it once the site is live. This temporary access is required to publish on a domain you already own; if you would prefer not to grant it, we can instead include a domain with your plan and host it for you.
• Setup sessions. Domain and DNS configuration is normally performed during a scheduled video call (Google Meet) with you present. We do not retain your registrar login credentials, and we ask that credentials are never sent to us by email or chat.

You confirm that the text, images, logos, and other materials you send us are yours to use (or licensed for the intended use), and that they are accurate and lawful. You are responsible for the truthfulness of any claims (pricing, medical, legal, financial, testimonials) that appear on your finished site. We are not responsible for content you provide.

Once your invoice is paid, the finished website design and content are yours to use for your business. We may keep an anonymized version in our portfolio unless you ask us not to.

• What you own. Your domain, your written copy, your photographs and logo, and any brand assets you provide or we create for your site. We will provide copies of these to you, free, on written request at any time.
• Where the site is hosted. Your finished site is built, hosted, and maintained on Casvori's own platform. Keeping the build in our system is what allows us to make and publish requested edits quickly and to keep hosting, SSL, and backups working as one service.
• What is not transferred. The underlying build environment, project files, and internal tooling we use to produce and maintain the site remain ours and are not transferred or exported. This is a hosting and service arrangement, not a source-code sale, unless we agree otherwise in writing.
• No lock-in on your domain. You are free to leave at any time. We will transfer the domain to a registrar account you control, or point it wherever you direct, at no charge — and you keep every asset listed above.

You can cancel a project before launch — you only pay for work already delivered. After launch, you can cancel the optional monthly care plan any time by emailing us; cancelling only stops the ongoing care and edits subscription. Your site stays live on our hosting and your domain stays connected — nothing goes offline because you cancelled care. If you also want to move the site off our hosting entirely, tell us and we'll coordinate the handoff on a timeline that works for you.

Your site relies on third-party services we do not control — including your domain registrar, hosting infrastructure, Stripe (payments), our email delivery provider, and Google Analytics. We are not liable for outages, failures, data loss, or changes at any of those providers, and we make no guarantees about their uptime or availability.

To the fullest extent permitted by law, Casvori is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising out of or related to your use of our services or your website. We make no guarantees about business outcomes, search rankings, traffic, sales, or uptime percentages. Our total aggregate liability for any claim is limited to the total fees you paid Casvori in the three (3) months immediately preceding the claim.

Nothing in these terms creates a partnership, joint venture, employment, or agency relationship between you and Casvori. Casvori acts as an independent contractor.

You agree to indemnify and hold harmless Casvori Website Designs and its owner from any claims, damages, or expenses (including reasonable legal fees) arising out of content you provided, any breach of these terms, or your use of the finished website in violation of any law or third-party rights.

We build with reasonable accessibility practices in mind (semantic HTML, alt text on images we produce, keyboard-navigable layouts, sensible color contrast). We do not, however, warrant that any site is fully compliant with the Americans with Disabilities Act (ADA), the Web Content Accessibility Guidelines (WCAG), or any other accessibility standard or regulation.

You are responsible for the ongoing accessibility of any content, images, videos, or pages you add, edit, or publish after launch, and for any accessibility-related claims or demands arising from your published site. This responsibility is reinforced by the indemnification clause above.

Any description of our work — on this site, in marketing copy, in email, or in conversation — is a description of design and build services only. It is not a promise, prediction, or guarantee of any business result. We do not guarantee traffic, leads, phone calls, form submissions, sales, revenue, conversion rates, search-engine rankings, placement in Google Maps or local results, social reach, or any return on your investment.

Search engines, social platforms, directories, and advertising networks are independent third parties that change their systems and policies without notice. Nothing we do can control or guarantee how they treat your site. Any timeline, estimate, example, sample, or past project we show you is illustrative only and is not a commitment that your results will be similar.

Except where prohibited by law, all services, websites, files, and deliverables are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. We specifically disclaim any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or trade usage.

We do not warrant that a site will be uninterrupted, error-free, free of vulnerabilities, secure against every attack, compatible with every browser, device, plugin, or future software version, or free from data loss. We offer no uptime service-level agreement. Any advice, guidance, or information we give — verbal or written — creates no warranty beyond what is stated in these terms.

We are not responsible for delay or failure to perform caused by events outside our reasonable control, including outages or policy changes at hosting, registrar, payment, email, or platform providers; internet or power failures; cyberattacks; acts of God; natural disasters; illness; labor disruption; war; or government action. Where such an event occurs, deadlines are extended for the duration of the event.

By contacting us, submitting the audit form, or using the on-site chat assistant, you consent to receive replies and service-related emails from us at the address you provide. The chat assistant is automated, may be inaccurate or incomplete, and its answers are informational only — they are not quotes, advice, or binding commitments. These terms and a written quote agreed by email control over anything the assistant says.

You agree not to submit unlawful, abusive, harassing, hateful, infringing, or deliberately false content through any form or chat on this site, and not to attempt to disrupt, overload, scrape, or gain unauthorized access to the site. We may refuse, suspend, or end service to anyone at our discretion, and we may decline any project for any lawful reason.

If a dispute arises out of or relates to these terms or our services, both parties agree to first try to resolve it informally by email for a period of at least thirty (30) days before starting any formal proceeding. Send disputes in writing to contact@casvori.com.

If the dispute is not resolved during that informal period, it will be brought exclusively in small-claims court, or in the state or federal courts, located in the State of New Jersey. Both parties waive any right to bring or participate in a class action, class arbitration, or any other representative proceeding.

Any claim relating to these terms or our services must be brought within one (1) year after the event giving rise to it, or it is permanently barred, to the extent that limitation is allowed by law. Each party bears its own legal costs.

These terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in New Jersey.

These terms, together with the written quote you approve by email, are the entire agreement between you and Casvori and replace any earlier discussion, proposal, or marketing statement. If any provision is found unenforceable, the rest stays in force and that provision is narrowed to the minimum extent needed to make it enforceable. Failing to enforce a provision is not a waiver of it.

The limitation of liability, indemnification, disclaimer of warranties, and no-guarantee sections survive the end of our working relationship. You may not assign these terms without our written consent; we may assign them as part of a transfer of the business. Casvori Website Designs is an independent contractor and a trade name of its owner, and these terms are enforceable by and protect both the business and its owner personally.

If we update these terms, we'll change the date at the top. Ongoing work continues under the terms that were in place when you hired us; new work uses the current version.

Questions? Email contact@casvori.com.